Rooms
Kempinski Hotel Cancun - Amenities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Coffee/tea maker
- Children's playground
- BBQ facilities
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Convenience Store
About
Hotel Features
This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Resort fee includes the following: -Mexican welcome drink -Premium high-speed WiFi in guest rooms and public areas -Use of tennis courts and rackets (1 hr)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews
- Staff8.6
- Cleanliness8.7
- Location8.6
The best
- What did you like most?Beach
- Was there anything you didn't like?Nothing
Old hotel , dirty beach , empty hotel
- What did you like most?The only thing I liked about the hotel was that it was empty, maybe about 10-15% occupancy, and that’s because nothing is included, everything is very old, there’s almost no beach and it’s really dirty, the pool is dirty as well, so no one wants to book it. If you want to stay in an empty hotel, then it’s perfect
- Was there anything you didn't like?The hotel was very clean, but the pool was very dirty and everything felt old. The beach was also filthy – you could even see how dirty it was from the photos, but I still booked it, hoping it wouldn’t be that bad. Unfortunately, it was exactly as bad as it looked. I paid $600 per night and nothing was included. The service was poor, and although the staff might have been polite, the overall experience was terrible. It was a horrifying experience for that amount of money. I’m extremely disappointed and I would never recommend staying there
