Hotel Hacienda Cancun

Downtown Cancun
2.5-Star Hotel
6.4
Pleasant
222 Reviews
6.4
Guest Rating
Cleanliness
6.4
Staff
7.3
Location
7.1
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
Rooms

Hotel Hacienda Cancun - Amenities

  • Garden
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • fan
  • Wheelchair accessible
  • indoor pool
  • outdoor pool
  • vending machine
  • telephone
  • kitchenware
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Linens
  • additional toilet
  • Mirror
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • balcony/terrace
  • CCTV security in common areas

About

Hotel Features

Offering an outdoor pool, Hacienda Hotel is conveniently located in the center of Cancún near the main avenues and only a 10-minute drive from the city’s beautiful Caribbean beaches. It offers free Wi-Fi in public areas and lush tropical gardens. Each room here is air-conditioned and includes a TV, a fan and a private bathroom with free toiletries. They also have a small wardrobe. At Hacienda Hotel you will find a 24-hour front desk and a terrace. Other facilities offered include a tour desk. The main commercial area and hotel zone is just 15-minutes drive away, Mercado 28 market is just 1312 feet from the property, while Cancun International Airport is a 20-minute drive away. License Number(s): 005-007-007298/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

6.4
  • Staff
    7.3
  • Cleanliness
    6.4
  • Location
    7.1
  • 8
    Very Good
    Alex.Yoga.Massage.Watsu
    Family with young children
    decent but hot water would be great
    • What did you like most?
      location and value
    • Was there anything you didn't like?
      no hot water in shower
  • 8
    Very Good
    Rafael
    Couple
    Good location, clean, good price
    • What did you like most?
      The front desk receptionist was great and very helpful
    • Was there anything you didn't like?
      Sometimes there's no parking

Location

Hotel Hacienda Cancun
Cancun, QR
7.1
Good
Location Score