DoubleTree By Hilton New York Times Square West

Madison Square Garden - Convention Area
4-Star Hotel
7
Good
2331 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.3/10
7
Guest Rating
Cleanliness
8.3
Staff
8.3
Location
8.4
Top Amenities
  • Pets Allowed
  • Wheelchair accessible
Rooms

Amenities

  • Pets Allowed
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Terrace
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Dry cleaning
  • Internet services
  • Soundproof rooms
  • Non-smoking throughout
  • ATM/cash machine on site
  • Nightclub/DJ
  • Breakfast in the room
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Snack bar
  • Special diet menus (on request)
  • Evening entertainment
  • Wheelchair accessible
  • car hire
  • 24-hour security
  • Accessible parking
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Happy Hour

About

Hotel Features

The DoubleTree by Hilton Hotel New York – Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Pets
Pets are allowed on request. Charges may apply.
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Doubletree By Hilton New York Times Square West of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Additional charges apply for package delivery at the property. A damage deposit of USD 50 is required DAILY on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

7
  • Staff
    8.3
  • Cleanliness
    8.3
  • Location
    8.4
  • 1
    Very Poor
    Oleg
    young couple
    Bad
    • What did you like most?
      location
    • Was there anything you didn't like?
      I do not recommend this hotel. They represent it as a top notch hotel, but there're some cons I found: 1. I got a a room with broken door of bathroom . The door was on the floor. Then manager gave me another room ( it wasn't easy. She said that's the door gonna be fix duaring the day). The door at the new room was broken too!!!. 2. BTW it was a challenge to find the door to hotel. There were crowds inside of lobby. There are always crowds. It's not exactly comfortable 3. There's no shower gel. There were shampoo, conditioner, lotion, but no simple shower gel!!! 4. There is no electric kettles. What? Why? I do not drink coffee. I prefer hot tea. I asked at the reception twice. They don't have .but it were tea bags in the rooms. Why? 5. dried food on the walls 6. The door to the bathroom and bathtub does not close. And this is not a door, but a bolt with a bunch of cracks. 7. No drinking water 8. it was broken toilet paper holder 9. The promised cookies were not given
  • 10
    Exceptional
    Aco
    young couple
    Exceptional

    Location

    DoubleTree By Hilton New York Times Square West
    350 West 40th Street, New York City, NY
    8.4
    Excellent
    Location Score